The omnichannel contact center where AI agents and humans work together
Automate customer service, sales and collections over voice calls, WhatsApp and SMS. AI handles the volume, your team steps in when it matters, and no one loses context.
Free trial credits · Pay as you go · No contracts
What is BestAI?
BestAI by BestVoiper is an omnichannel contact center platform that brings human agents and artificial intelligence together to automate and manage customer service, sales and collections. It connects communication channels, information and processes to deliver conversations with context, follow-up and seamless handoff between AI and human agents.
Customer service
Instant answers 24/7, resolves common requests and escalates to an agent with the full history.
Sales
Qualifies leads, books meetings, checks your catalog and follows up so no lead goes unanswered.
Collections
Payment reminders over voice, WhatsApp or SMS, payment arrangements and in-conversation payments.
All your channels in one place
One conversation with full context, wherever your customer reaches you.
Voice calls
AI agents that take and make calls with a natural voice.
Conversations, buttons, approved templates and campaigns.
SMS
Confirmations, codes, reminders and alerts.
Coming soon
Messenger
Coming soon
AI and human agents, working together
BestAI doesn't replace your team: it takes the repetitive work off their plate. AI handles the volume while your agents focus on the cases that need human judgment.
- Handoff with context: the agent gets the whole conversation; the customer never repeats themselves.
- Live supervision: monitor conversations and calls in real time.
- Automatic transcripts and summaries for every interaction.
- Sentiment analysis and reports for continuous improvement.
What your AI agents can do
Book appointments
Checks availability and books in Google Calendar during the conversation.
Take payments on WhatsApp
Creates and sends the payment inside the chat to close sales and collections.
Check your catalog
Products, prices and availability from Shopify, in real time.
Outbound campaigns
Bulk calls and messages with approved templates, segmentation and consent.
Capture data
Stores key information from every conversation and sends it to your systems via webhooks or API.
You choose the AI
Set the voice, tone and AI model of each agent with a built-in assistant.
How it works
Create your agent
Describe what it should do. The assistant helps you set it up, and you fine-tune it in a visual flow editor.
Connect your channels
Turn on your voice number, WhatsApp and SMS, and connect calendar, catalog or payments.
Test and go live
Use your free credits, supervise live and, when you're ready, top up and scale.
Use cases by industry
Healthcare
Book, confirm and reschedule appointments; WhatsApp and SMS reminders to reduce no-shows.
Retail and e-commerce
Answer product and price questions, take orders and collect payment inside WhatsApp.
Collections
Voice and message reminder campaigns, payment plans and escalation to collectors.
Services and finance
24/7 support, request qualification and handoff to specialized agents.
Pricing: 100% pay as you go
No plans, no contracts, no minimums. You only pay for what you use.
Free credits
Try BestAI with no card and no commitment.
Top up anytime
When you go live, manage your balance from the billing panel.
Enable only what you use
Turn on channels and services as your operation grows.
Backed by BestVoiper
BestAI is built by BestVoiper, a cloud communications company with BestVoiper LLC in the United States and BestVoiper S.A.S. in Colombia, running on the same IP telephony, SIP trunking and DID number infrastructure trusted by businesses across the Americas and Spain.
Companies that trust BestVoiper
See also: AI call analytics · omnichannel platform · call center software
BestAI FAQ
PRODUCTS
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